{"id":22791,"date":"2022-05-30T12:12:26","date_gmt":"2022-05-30T17:12:26","guid":{"rendered":"https:\/\/comfanorte.com.co\/index\/?page_id=22791"},"modified":"2026-04-29T15:36:40","modified_gmt":"2026-04-29T20:36:40","slug":"sistema-de-gestion-de-calidad","status":"publish","type":"page","link":"https:\/\/comfanorte.com.co\/index\/sistema-de-gestion-de-calidad\/","title":{"rendered":"sistema-de-gestion-de-calidad"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"22791\" class=\"elementor elementor-22791\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-51d2f7b e-flex e-con-boxed e-con\" data-id=\"51d2f7b\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-15f9731 e-con-full e-flex e-con\" data-id=\"15f9731\" data-element_type=\"container\" 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class=\"elementor-heading-title elementor-size-default\">Sistema de Gesti\u00f3n de la Calidad<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-00246e8 e-con-full e-flex e-con\" data-id=\"00246e8\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-ab973c0 elementor-widget elementor-widget-image\" data-id=\"ab973c0\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2026\/04\/9001-2015-Certificado-2023-1.pdf\" target=\"_blank\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"205\" height=\"300\" src=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2023\/03\/iso9001-205x300.png\" class=\"elementor-animation-grow attachment-medium size-medium wp-image-36332\" alt=\"Certificaci\u00f3n ISO 9001\" srcset=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2023\/03\/iso9001-205x300.png 205w, https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2023\/03\/iso9001.png 527w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b208af e-transform elementor-widget elementor-widget-heading\" data-id=\"7b208af\" data-element_type=\"widget\" data-settings=\"{&quot;_transform_scale_effect_hover&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.100000000000000088817841970012523233890533447265625,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_hover_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\"><a href=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2023\/03\/CAJA_DE_COMPENSACION_FAMILIAR_DE_NORTE_DE_SANTANDER_-_COMFANORTE_9001.pdf\" target=\"_blank\">Ver Certificaci\u00f3n ICONTEC<\/a><\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-df5d257 e-flex e-con-boxed e-con\" data-id=\"df5d257\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12b10e7 elementor-widget elementor-widget-heading\" data-id=\"12b10e7\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Pol\u00edtica Sistema de Gesti\u00f3n de Calidad<\/h1>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b557fac e-flex e-con-boxed e-con\" data-id=\"b557fac\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-7fb7ce3 e-con-full e-flex e-con\" data-id=\"7fb7ce3\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b93a399 elementor-widget elementor-widget-image\" data-id=\"b93a399\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"309\" height=\"364\" src=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2022\/05\/1.png\" class=\"attachment-full size-full wp-image-22798\" alt=\"\" srcset=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2022\/05\/1.png 309w, https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2022\/05\/1-255x300.png 255w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5410593 e-con-full e-flex e-con\" data-id=\"5410593\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e73ad7e elementor-widget elementor-widget-text-editor\" data-id=\"e73ad7e\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.14.0 - 26-06-2023 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#69727d;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#69727d;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>La Caja de Compensaci\u00f3n del Norte de Santander, Comfanorte, beneficia a la poblaci\u00f3n afiliada y dem\u00e1s partes interesadas a trav\u00e9s de la prestaci\u00f3n de programas y servicios satisfaciendo sus requisitos; por medio de un estructurado sistema integral de gesti\u00f3n y en cumplimiento con los requisitos aplicables; respaldado con una infraestructura f\u00edsica y tecnol\u00f3gica, contribuyendo a la eficiencia en la administraci\u00f3n de recursos, la construcci\u00f3n de la iniciativa de responsabilidad social empresarial y de una cultura organizacional que promueva la mejora continua en la totalidad de la caja.<\/p><p>Aprobado mediante acta de consejo directivo no. 1010 del veintiocho (28) de abril de 2016 en el municipio de San Jos\u00e9 de C\u00facuta.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c778ad1 e-flex e-con-boxed e-con\" data-id=\"c778ad1\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;,&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b829e1a elementor-widget elementor-widget-heading\" data-id=\"b829e1a\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Objetivos Estrat\u00e9gicos o de Calidad<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-51b3300 e-flex e-con-boxed e-con\" data-id=\"51b3300\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;boxed&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-797f996 e-con-full e-flex e-con\" data-id=\"797f996\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cf227ad elementor-widget elementor-widget-text-editor\" data-id=\"cf227ad\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ol><li><span style=\"color: #003300;\">Ampliar la oferta de servicios y programas sociales que permita mayor cubrimiento poblacional, geogr\u00e1fico e inclusivo que beneficie a toda la poblaci\u00f3n afiliada.<\/span><span style=\"color: #e0161f;\"><strong><br \/><\/strong><\/span><\/li><\/ol><p><span style=\"color: #e0161f;\"><span style=\"color: #000000;\">2.<\/span> <\/span><span style=\"color: #003300;\">Propender por el equilibrio econ\u00f3mico en la prestaci\u00f3n de servicios subsidiados y autocosteables que permitan disponer de recursos para la reinversi\u00f3n en proyectos y programas sociales.<\/span><\/p><p><span style=\"color: #000000;\">3. <\/span> <span style=\"color: #003300;\">Generar proximidad en la atenci\u00f3n y prestaci\u00f3n que conlleve a una mayor interacci\u00f3n en favor del bienestar y la satisfacci\u00f3n de las partes interesadas.<\/span><\/p><p><span style=\"color: #000000;\">4. <\/span><span style=\"color: #003300;\">Mejorar la satisfacci\u00f3n de los usuarios de los servicios sociales de la Corporaci\u00f3n a trav\u00e9s de su infraestructura f\u00edsica actualizada, funcional e incluyente.<\/span><\/p><p><span style=\"color: #000000;\">5.<\/span> <span style=\"color: #003300;\">Propender por la disposici\u00f3n de tecnolog\u00edas de informaci\u00f3n y comunicaciones actualizadas e inclusivas en beneficio de la poblaci\u00f3n afiliada.<\/span><\/p><p><span style=\"color: #000000;\"><strong>6.<\/strong> <\/span><span style=\"color: #003300;\">Afianzar la conducta corporativa responsable en las interrelaciones con las partes interesadas de la Caja, con respaldo del sistema de gesti\u00f3n integral soportado en la gesti\u00f3n de riesgos y normas vigentes.\u00a0<\/span><\/p><p><span style=\"color: #000000;\">7. <\/span><span style=\"color: #003300;\">Generar una gesti\u00f3n del conocimiento que permita mejorar las competencias personales a trav\u00e9s del conjugar el saber-hacer-ser, que aporte en el accionar y en el desempe\u00f1o corporativo.<\/span><\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-139c1ef e-con-full e-flex e-con\" data-id=\"139c1ef\" data-element_type=\"container\" data-settings=\"{&quot;content_width&quot;:&quot;full&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dca4453 elementor-widget elementor-widget-image\" data-id=\"dca4453\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"221\" height=\"300\" src=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2022\/05\/2-221x300.png\" class=\"attachment-medium size-medium wp-image-22804\" alt=\"\" srcset=\"https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2022\/05\/2-221x300.png 221w, https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2022\/05\/2.png 311w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" 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https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2025\/02\/AvisodePrivacidad-2024-1_page-0001-1536x1118.jpg 1536w, https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2025\/02\/AvisodePrivacidad-2024-1_page-0001-2048x1491.jpg 2048w, https:\/\/comfanorte.com.co\/index\/wp-content\/uploads\/2025\/02\/AvisodePrivacidad-2024-1_page-0001-1568x1142.jpg 1568w\" sizes=\"(max-width: 34.9rem) calc(100vw - 2rem), (max-width: 53rem) calc(8 * (100vw \/ 12)), (min-width: 53rem) calc(6 * (100vw \/ 12)), 100vw\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Sistema de Gesti\u00f3n de la Calidad Ver Certificaci\u00f3n ICONTEC Pol\u00edtica Sistema de Gesti\u00f3n de Calidad La Caja de Compensaci\u00f3n del Norte de Santander, Comfanorte, beneficia a la poblaci\u00f3n afiliada y dem\u00e1s partes interesadas a trav\u00e9s de la prestaci\u00f3n de programas y servicios satisfaciendo sus requisitos; por medio de un estructurado sistema integral de gesti\u00f3n y &hellip; <\/p>\n<p class=\"link-more\"><a href=\"https:\/\/comfanorte.com.co\/index\/sistema-de-gestion-de-calidad\/\" class=\"more-link\">Sigue leyendo<span class=\"screen-reader-text\"> \u00absistema-de-gestion-de-calidad\u00bb<\/span><\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v18.4 (Yoast SEO v20.10) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>sistema-de-gestion-de-calidad - Comfanorte<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/comfanorte.com.co\/index\/sistema-de-gestion-de-calidad\/\" \/>\n<meta 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